Let the pioneers of four of the greatest organizational cultures in the world be your personal coach through the process.
Raquel Daniels serves as Director of Diversity and Inclusion at Southwest Airlines, the nation’s largest domestic air carrier in terms of originating domestic passengers boarded and one of the most honored airlines in the world. Southwest ® is known for its commitment to the triple bottom line of Performance, People, and Planet.
In her role, Raquel provides strategic direction through her leadership and works with her Team to champion the development of an inclusive environment at Southwest. Raquel accomplishes this by integrating diversity, inclusion and equity practices into all aspects of the business. Raquel is a seasoned Inclusion and Marketing practitioner with more than 20 years of experience.
A Texas native, Raquel graduated from University of North Texas where she earned a Bachelor of Arts degree in sociology and public relations and a Master of Arts in strategic communication. Raquel and her husband, Leo are proud parents to their son, Ian.
Erica Javellana joined the Human Resources department at Zappos.com in 2007, where she quickly distinguished herself with her HR knowledge and her ability to blend HR and the Zappos culture. Erica’s HR role at Zappos as the Employee Relations Manager helped to create an unconventional Human Resources team that is both “fun and a little weird”. She is currently sharing her knowledge of the Zappos Culture and Service in her role as Speaker of The House for Zappos Insights. Prior to joining Zappos, Erica had over 10 years of experience in Human Resources within the retail, hotel/casino, and food and beverage industries.
Erica’s years of experience in the Zappos Family makes her an insightful speaker, focusing on employee engagement, commitment to culture, WOW customer experiences and their importance in business today. When she’s not sharing the impact of company culture in the workplace, you can find her reading on her Kindle, cheering on her Vegas Golden Knights hockey team, or doing high intense cardio to compensate for her deep love of nachos and beer.
Commander Rorke T. Denver has run every phase of training for the U.S. Navy SEALs and led special forces missions in the Middle East, Africa, Latin America, and other international hot spots. He starred in the hit film Act of Valor, which is based on true SEAL adventures. His New York Times bestseller, Damn Few: Making the Modern SEAL Warrior, takes you inside his personal story and the fascinating, demanding SEAL training program. In his second book Worth Dying For: A Navy SEALs Call to a Nation, Rorke tackles the questions that have emerged about America’s past decade at war–from what makes a hero to why we fight and what it does to us. Rorke was most recently seen on FOX’s American Grit. The series followed 16 of the country’s toughest men and women as they faced a variety of military grade and survival themed challenges set in the wilderness.
Photo Courtesy of Rob Greer Photography (https://www.robgreer.com/)
David Salyers is one of the original two marketing executives at Chick-fil-A. He has spent over 35 years in the Chick-fil-A Marketing Department and currently serves as VP of Growth and Hospitality. Having worked at Chick-fil-A his entire career, he has seen the principles of servant leadership and compassion play out in the growth of more than 2,300 Chick-fil-A restaurants around the country. Chick-fil-A, one of America’s most successful, powerful and beloved brands, is a multi-billion dollar company built almost entirely on culture. Chick-fil-A has experienced over 50 consecutive years of sales growth and is at, or near, the top rankings of U.S. brands across all sectors. David has invested his entire career working in and helping to build a culture only to be described as remarkable.